Our Culture

The Smiths Way is how we do things. It starts with our values guiding how we behave. But it's so much more. It's a mindset that drives everything we do.

Such as how we invest in our innovation. How we develop our colleagues through our people plan. And how we improve our execution through the Smiths Excellence System. The Smiths Way is unique, and it's what makes us Smiths. 


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    Customer Focus
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We're united by our Smiths values of integrity, respect, ownership, customer focus and passion. We use them to guide every decision and action as we work to make Smiths into one of the world's leading technology companies.
Seekers of Innovation

Innovation is in our blood. It's been part of the Smiths DNA for over 170 years. We never stop pushing boundaries to develop new solutions for the world's challenges.

Our group-wide approach to innovation, aligned by our Smiths Innovation Strategy Board, helps push us forward to new horizons. To refresh our existing products with the latest thinking. Make the most of emerging techniques and technologies. And invent new markets and business models through paradigm-shifting innovation.

For example, our Digital Forge software centre of excellence in San Francisco, USA, drives our digital innovation, bringing cutting-edge expertise to develop our existing platforms and drive us forward into new and emerging digital marketplaces.

developing our people

We consider our people a truly sustainable source of competitive advantage. Achieving the potential of our business means helping our people achieve theirs. We believe in a workplace that respects and values everyone for their diversity, and supports them in being the best they can be.

That means learning opportunities, development plans, fair and transparent reward and recognition. As a global business, that also means opportunities for career advancement. Our colleagues are hard working, ethical and passionate. They stand out from the crowd. 

Smiths Excellence System
The Smiths Excellence System (SES) is our shared operating model. It's about driving speed and efficiency on a sustainable basis. It's about building a better Smiths.

SES helps build value in our business by supporting consistent execution across six pillars: customer, people, technology, production, programme and supply. 

Smiths has always embraced change. SES is helping us build a culture of continuous improvement while giving our people opportunities to learn and grow, through our SES Academy.
Proud to be Smiths

Our solutions touch the lives of millions of people every day. 

Hear about the role we play in the world, the markets we serve and the amazing capabilities of our products, from the colleagues who are helping Smiths become one of the world's leading technology companies.

Thrive at Smiths

We want all our colleagues across Smiths to THRIVE.

THRIVE is our global wellbeing programme designed to help educate colleagues on how to practice self-care, both at home and at work.

At Smiths we focus on seven elements of wellbeing:

  • Physical: Taking care of your body and mind through physical activity, a healthy diet and sleep
  • Social: Having a supportive and interactive social network breeds success at home and at work
  • Environmental: Respecting your surroundings and taking care of our planet
  • Emotional: Looking after yourself to help you live your best life
  • Financial: Having the tools to manage your money now and for the future
  • Occupational: Enriching your job experience for personal fulfillment 
  • Intellectual: Exploring new ideas and challenging yourself 
Smiths Excellence Awards 2021
Smiths Excellence Awards

Every year our Smiths Excellence awards recognise and reward the impressive work of our people, across our whole business, to deliver excellence in everything they do and help drive our business forward. The annual event is co-hosted by our Chief Executive and Group HR Director and highlight those who have gone above and beyond for Smiths, their colleagues and their communities.

The award categories are: Excellence in – Health, Safety & Environment, People, Customer, Technology, Supply, Production, Programme, Green Belt, Black Belt, Leadership, Inspiring Individual and Innovation. In previous years we hosted a big event to celebrate these achievements however this year, due to COVID-19, we hosted our first ever online awards ceremony.

Smiths Day group of people
Smiths Day

Our colleagues working across regions, products and unique technologies are unified by our shared way of doing things: The Smiths Way.

Smiths Day happens each and every year. It is a celebration of who we are, our vales and our people. It’s an opportunity to reflect, recognise and thank those who have helped us to reach our goals.

The day is celebrated with hundreds of events, translated town halls and activities.