Business Model

The Smiths Way is how we do things


It starts with the core characteristics that define our business and the values that guide how we behave.

It encompasses our shared operating model and how it provides a strong base to leverage our strengths and make things happen better, faster and more cost-effectively.

Our strong financial framework enables us to fund new purpose-led growth. Taken together, these drive and sustain value for all our stakeholders.

OUR BUSINESSES SHARE THE SAME FOUR CHARACTERISTICS WHICH SHAPE HOW WE CREATE VALUE

Grid of 4 showing: Environmental Urgency; Energy Efficiency; Lower Emissions; Energy Transformation; Air Quality; Waste Reduction/Re-use/Recycle; Safe Travel; Secure Trade; Safe People; Secure Places; Smart Cities; Efficient, Cleaner Processes; Safe Operations; Equipment Reliability; Asset Life Maximisation; Lightweight Materials; Faster/Seamless Connectivity; Satellite Applications; Personalised Integrated Mobility Solutions

PASSION | INTEGRITY | RESPECT | OWNERSHIP | CUSTOMER FOCUS
UNDERPINNED BY THE SMITHS VALUES AND OUR COMMITMENT TO DOING BUSINESS RESPONSIBLY AND SUSTAINABLY.

Our values and our commitment to doing business responsibly are more than just words. They influence every decision and help to make Smiths a place where people want to work, an organisation that is valued, and one that people want to do business with.

OUR SHARED OPERATING MODEL IS CENTRED ON PEOPLE, INNOVATION AND EXCELLENCE

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    People
    Our people are vital to the success of Smiths. We work to attract, retain, develop, engage and inspire exceptional people and help them thrive. We keep them safe, nurture their well-being and sense of belonging, and invest to grow their skills to create an agile and capable organisation.
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    Innovation
    Innovation is in our DNA and drives our future success. Our Group-wide innovation framework fosters a disciplined future-focused culture aligned with our purpose and strategy. This helps us translate our expertise and insight into new ways of working, products, services and business models.
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    Excellence

    We aim for consistent and flawless execution, collaborating across internal and external networks and leveraging our continuous improvement environment to deliver quality and value. The Smiths Excellence System is embedded into our operations and functions and enables one language for excellence at Smiths that advances capabilities across our six SES pillars: Customer, People, Technology, Programme, Production and Supply.