Image of the Smiths Corporate responsiblity report 2007
Corporate Responsibility
Report 2007

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Image of the BitC - Smiths Group plc - Feedback report 2006
BitC - Smiths Group plc -
Feedback Report 2006

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Smiths in the workplace

We believe in enabling people to be the best they can be. We support our employees by engendering safe practice in the workplace, ensuring that their statutory rights are upheld, giving fair treatment to all who work with us and developing the talents of those who want to reach their full potential through training and development activities.

Employee engagement

Smiths is a diverse group of businesses and our people continue to reflect that diversity. Smiths businesses employ around 22,000 people in over 50 countries.

Reaching full potential

We introduced our ‘Full Potential' programme in 2003 in order to focus everyone in Smiths on the twin goals of growing sales and profits. Throughout the business our people are taking action to achieve the best possible long-term performance for our shareholders. We invest in our people's skills and capabilities to help them realise their own full potential and to facilitate their contribution to Smiths businesses achieving the same.

Developing talent

Horizons

Horizons is an innovative two-year development programme for those who are relatively new in their Smiths career. It provides an understanding of the Group, the business world in general and helps participants to develop their contribution both as an individual and as part of a team. Participants benefit from regular reviews with mentors, managers and human resources advisers, all of whom are actively engaged with their progress.

Emerging Leaders programme

Emerging Leaders is a global development programme designed to support the Smiths Group talent management process by early identification of potential leaders, evaluation of their leadership qualities and potential and development activities to help realise that potential.

Emerging Leaders programme

Mentoring

Our mentoring programme provides the opportunity for suitable participants to work with another Smiths person as their mentor, aiding their personal and professional development through coaching, role modelling, business counselling and sharing of knowledge.

 

Career progression

As a global technology company we have a wide range of roles that can provide suitable opportunities to help our people progress their careers within Smiths in line with their capabilities and performance. We seek to identify future leaders and to provide them with the development tools that can support their career ambitions and the needs of the business.

Diversity

Smiths embraces the idea of a diverse workforce, reflecting the diversity of its businesses. Diversity is not just a reflection of relevant legal obligations. It facilitates the contribution of different perspectives and of a wide range of ideas at all levels to support the achievement of full potential goals.

Succession management

Smiths has a systematic succession management process for middle and senior leadership roles. We identify leadership talent and development needs and follow this up with individual development plans that are monitored by senior management to help ensure effective succession as and when this is required.

Developing talent

Smiths has a number of development programmes that are designed to evaluate and enhance core leadership competencies. These development programmes are designed and tailored to address a wide range of learning styles, incorporating workshops, experiential learning, mentoring, team working and project experience.

For employees to reach their full potential, we have to make sure they are properly engaged in the business. Not only do we provide the training and development opportunities that represent an investment in both their and the Group's future, but also a safe and responsible working environment that encourages respect, gives employees the scope to apply their capabilities and to assume responsibilities, and enables both individual and team contributions to be recognised.

Communication

Communication is crucial to helping employees engage with the business. At business unit level, we have a variety of channels including team briefings, presentations, intranets and newsletters. Many businesses have well-established forums for exchanging information and best practice as well as discussing current business issues including efficiency initiatives, training and development, and environment, health and safety issues.

In European Union (EU) countries, we have workplace information and consultation arrangements at all of our sites. These link to the Smiths European Forum through which employee representatives from across the EU meet annually to discuss transnational matters within an EU context. This year's meeting was held in Italy and included a presentation on the Group's financial performance and prospects.

Health and safety

The Chief Executive has overall responsibility for environment, health and safety matters throughout Smiths. The Group Human Resources Director, supported by the Director, Environment, Health and Safety (EHS), is responsible for implementing EHS policies across the Group. The Group EHS Steering Committee monitors performance and sets strategic direction. The Committee includes representatives from all Smiths divisions. It sets policy and targets and meets quarterly to review performance and progress against goals.

The most senior director for each business unit is responsible for EHS matters within their unit. Business unit managers are responsible for making sure that the right resources are in place to manage the level of hazard and risk in their areas. A network of regional co-ordinators helps to ensure that local issues are supported and Group strategy and reporting requirements are met.

A Group EHS Technical Committee, which reports to the Group EHS Steering Committee, was formed in 2007 with technical experts from across the group. This committee assists with the implementation of programmes and development of best practices and training materials to support the Group EHS targets.

Performance against our targets

We monitor our safety performance globally using the United States Occupational Safety and Health Administration standard methodologies (OSHA 29CFR1904), which define rates per 100 employees per year for lost time incidents (where an employee is unable to work after the day of the incident) and recordable incidents (where an employee requires medical attention beyond first aid).

Over the last year we continued to make steady progress towards our target of a lost time incident rate (LTIR) of one or less and have now met this commitment. The LTIR is now better than at any point since it has been measured in Smiths. This success reflects the increased focus on safety throughout Smiths.

We have also seen a reduction in our workers' compensation costs and recordable incident rate (RIR). This was achieved by increased focus by our senior team, improved data and data availability and added attention to those sites performing less well.

Incidents

Regrettably, there were three incidents on Smiths premises during the year that resulted in extended hospital treatment.

  • An employee at our Detection facility in Toronto received burns to her leg following the accidental spill and ignition of a flammable liquid.
  • A building contractor working on the roof of our Interconnect factory in Costa Rica received an electric shock through touching a live overhead power cable.
  • A contractor driving a forklift truck at our Medical warehouse in Otay Mesa, California collided with racking, resulting in injuries to his ribs and spleen.

In each of these cases an extensive review of the circumstances was conducted and a corrective action plan developed and implemented.

We are pleased to report that all three injured parties are recovering well or have already returned to work.

 

Recordable Incident Rate

Recordable Incident Rate graph

Lost Time Incident Rate

Lost Time Incident Rate graph

Looking forward

Looking forward we decided that a three year programme remains sensible to allow time for the development of solutions and allocation of budgets. Thus we have established goals to be achieved by July 2010 which require further improvement to our health and safety performance.

Lost Time Incident Rate

Our improving LTIR performance has led us to switch to the more demanding measure of the RIR. Our goal is an RIR of less than 1.5 and we will be reporting annually on our progress. This challenging target will be supported by our decision to build on the success of our ISO14001 programme by implementing the health and safety management system OHSAS18001 at those sites that are ready.

By fully integrating Health and Safety management with normal operational controls we hope to further improve our overall safety performance. Our target is for more than 66% of eligible sites (those with more than than 50 employees) to be certified.

 

Smiths Medical Group Managing Director (GMD) Award

Smiths Medical GMD Award

Smiths Medical's facility in Hythe was the first to win the newly created Smiths Medical GMD Award for commitment to the achievement of excellent standards in Environment, Health and Safety practices. Entries were judged on performance in environment, health & safety, compliance, training and community engagement.

 

Smiths Medical, Gary, Indiana, US.

Employees at the Gary facility pioneered Wellness Week, which was a full week of activities that included presentations on topics such as:

  • the US Recommended Daily Allowance food guidance;
  • vitamins and supplements;
  • management of chronic conditions including diabetes and high blood pressure;
  • the benefits of exercise;
  • how to quit smoking; and
  • advice on the impact of alcohol.

Smiths Medical, Tijuana, Mexico

In Tijuana, employees have access to weekly consultations with a nutritionist and monthly health days during which they are given access to specialist health care professionals. The team also organises bi-annual health and wellness fairs for employees and their families.

Goals for next year

  • To develop internal systems and networks to support OHSAS 18001 implementation in three years.
  • To identify key actions necessary to support the achievement of a recordable incident rate of less than 1.5 by July 2010.